Our laser engraving machine is compatible with a wide range of materials, including wood, acrylic, leather, glass, rubber, and certain metals. However, it is not suitable for materials like PVC or polycarbonate due to the release of harmful fumes.


Regular maintenance includes cleaning the lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts as needed. Always refer to the user manual for specific maintenance instructions.


First, check the power supply and connections. Ensure the laser tube is functioning and the water cooling system is operational. If the issue persists, consult the troubleshooting guide in the user manual or contact our support team.


Our laser engraving machines range from $1,500 to $10,000, depending on the model, power, and additional features. Contact our sales team for a detailed quote tailored to your needs.


Delivery typically takes 5-10 business days within the continental US. International shipping may take longer, depending on the destination and customs clearance.


Our standard warranty covers manufacturing defects and includes free repairs or replacements for one year. Extended warranty options are available for purchase.


Our machines feature laser power ranging from 40W to 150W, engraving areas from 12×8 inches to 24×36 inches, and compatibility with various software like LightBurn and RDWorks. Specific details vary by model.


Yes, certain components like the laser tube, controller, and software can be upgraded. Contact our support team for guidance on compatible upgrades.


Yes, we offer comprehensive training materials, including video tutorials and user manuals. Additionally, we provide live training sessions upon request.


Always wear protective eyewear, ensure proper ventilation, avoid flammable materials, and never leave the machine unattended during operation. Follow all safety guidelines outlined in the user manual.